1. Description of Service
The Kendal Mountain Player ("the Service") is an online subscription-based video streaming platform operated by Kendal Mountain Events Ltd ("the Company"). The Service allows users to access a curated collection of adventure films and related content via its website and compatible digital devices.
2. Acceptance of Terms
By accessing or using the Service, you agree to be bound by these Terms & Conditions. The Company reserves the right to modify these terms at any time. Continued use of the Service after changes are posted constitutes acceptance of the updated terms.
3. Eligibility
You must be at least 16 years old to access the Service. To purchase a subscription, you must be at least 18 years old. It is your responsibility to ensure that use of the Service is permitted in your country or jurisdiction.
4. User Conduct
You agree to use the Service only for lawful purposes. You may not interfere with or disrupt the Service, attempt to gain unauthorised access to systems, or use the Service in a way that infringes the rights of others or violates any applicable law.
5. User Information
You are responsible for the information you provide during registration and must ensure it is accurate and kept up to date. Please see our Privacy Policy for details on how your personal information is handled.
6. Account Security
You are responsible for maintaining the confidentiality of your login credentials. Notify the Company immediately if you suspect unauthorised use of your account.
7. Licence and Usage
Your subscription grants you a non-exclusive, non-transferable licence to access and stream content for personal, non-commercial use. You may not reproduce, distribute, or publicly display any content without explicit permission from the content owner. The Service is intended solely for private, personal use and must not be used in public, commercial, or educational settings without prior written consent.
8. Subscription and Billing
Access to the Service is available via monthly or annual subscription. By subscribing, you authorise the Company to charge your payment method on a recurring basis unless you cancel. Subscriptions renew automatically unless cancelled before the renewal date. You can manage or cancel your subscription in your account settings.
9. Refunds
The Company operates a discretionary refund policy. If you are unable to access the Service due to technical issues beyond your control, you may request a refund. Refunds are issued at the discretion of the Company and are not guaranteed.
10. Content Ownership
All content remains the intellectual property of the original creators and rights holders. The Company does not claim ownership of films and content hosted on the platform. The Service acts as a licensed distributor.
11. Intellectual Property
All trademarks, branding, and platform software are the property of Kendal Mountain Events Ltd or its licensors. You may not use, copy, or distribute any part of the Service without prior written permission.
12. Software and Updates
If the Service requires software, the Company grants you a limited licence to use that software solely for accessing the Service. This licence terminates upon breach of these terms or at the Company’s discretion. Software may be updated automatically without notice.
13. Copyright Concerns
If you believe any content on the Service infringes your copyright, please contact us with full details. We will investigate and respond in accordance with UK copyright law.
14. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind. The Company does not guarantee uninterrupted access, specific content availability, or that the Service will meet your expectations.
15. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Maximum liability is limited to the amount paid for your most recent subscription period.
16. Indemnity
You agree to indemnify and hold harmless the Company from any claims, liabilities, or expenses arising from your misuse of the Service or breach of these terms.
17. Communications
By using the Service, you consent to receive electronic communications regarding your account, including billing, service updates, and promotional materials (unless you opt out).
18. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.
19. Contact
If you have any questions about these terms, please contact us at: info@kendalmountainfestival.com